Terms and conditions:. Our orders start from 10 items upwards. We request a deposit before we start work. 50 – 75 % is a must and depending on the size of the order. Its negotiable. Delivery time is also negotiable depending on the size of the order. Goods used cannot be returned. On delivery payment is expected. Communication will be send to notify the client on which day the goods will be delivered so that the client can prepare the transfer. of the balance. No deposit for Embroidery . You can pay same time or after the work is done . All money. If there is an item danaged. by the embroidery machine There will be a refund. Cancelling the order during sewing is not acceptable. Make sure you replace the correct order. Sizes must be 100% correct. We commit to the time agreed to with the client on delivery.